Careers
Who we are? Our cover values and Approach...

While finding the right career may start with a dream, achieving career success requires a lot more effort and planning. Silah Gulf’s Talent Development Programme is designed to help aspiring career professionals find flexible and accredited Talent Development roadmaps tailored to meet individual career aspirations. At The Silah Training Centre we are confident that we can help you find the professional certification programme that will set you on the path to success.

So why put off your dreams any longer? Let us put you in driver’s seat.

Vacant Job Postings
Are you inspired to lead, learn, grow, and make a difference?

JOB TYPE: Full Time
POSITION: Operations Manager (Based in Kuwait)
Package: Attractive Package

JOB REQUIREMENTS

  • BSc in Business Administration or Business Management / Engineering / or any other related field
  • BPO & Telecom management experience is a MUST
  • At least 2 years of experience in managing contact center operations.
  • Superior knowledge & experience in a relevant field
  • Strategic Thinker.
  • Leadership skills
  • Ability to cope up with a dynamic work environment with multiple shifts (evening & night)
  • Diversity management
  • Familiarity with contact Centre measures
  • Customer Experience mindset
  • Experience in day to day operation, helpdesk, and customer satisfaction
  • Computer Literacy
  • Fluent in Arabic & English (Excellent command of written and spoken)
  • Must be Bahraini / GCC nationals are welcome

Apply Now

JOB TYPE: Full Time
POSITION: Agent
Department: Operations
Industry: Travel

JOB PURPOSE

The job holder will provide our Customers with a world-class service with consistently of high standards of care.

JOB REQUIREMENTS

  • Excellent command of written and spoken Arabic & English
  • Secondary School or Diploma graduates
  • Computer Literacy
  • Contact Center plus Travel experience is a MUST - Minimum of 1 year call center experience & aviation industry airline/trade market experience
  • Experienced in airline reservations system (Sabre) is a MUST.
  • Ability to cope up with a dynamic work environment with multiple shifts (evening & night)

Apply Now

JOB TYPE: Full Time
POSITION: Agent
Department: Operations

JOB PURPOSE

The job holder will provide our Customers with a world-class service with consistently of high standards of care.

JOB REQUIREMENTS

  • Excellent command of written and spoken Arabic & English
  • High School / Diploma / BSc.
  • Computer Literacy
  • Contact Center experience is desirable.

Apply Now