WE ARE CUSTOMER EXPERIENCE EXPERTS
Headquartered in the Kingdom of Bahrain, Silah Gulf (Silah) is a leading, multi award-winning Customer Experience solutions provider. Launched in 2009, as a joint venture in the Middle East by Bahrain’s eGovernment Authority and UK-based Merchants (Dimension Data), Silah has operations in Bahrain, Kuwait and Saudi Arabia.
With a unique mix of tools, expertise and a proven track record of over 35 years in the industry, we deliver end-to-end customer experience solutions for our clients. We are experts in driving innovation and take a consultative, yet pragmatic approach with real-world operational experience. Offering a full spectrum of services, we advise companies on how to transform their customer experience infrastructure, provide specialist training and certification, deploy high-tech solutions, as well as handle the running of the entire customer service operations.
Being in the service industry, we are passionate about our people and take pride in what we do. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries, is what sets us apart from our competitors.